In order to comply with the provisions of theLaw 34/2002, of July 11, on services of the information society and electronic commerce, below is the data of the general information of this website:
All Romera Brass products are personalized and manufactured under the express request of the buyer and cannot be returned if they do not satisfy the buyer, they will only be returned or replaced if they have manufacturing defects. The current situation caused by Covid-19 forces us to further tighten our return policy. Being a product that is used in contact with the lips, hygiene precautions must be taken.
OBJECT
These general conditions (hereinafter, the "General Conditions") regulate the use of all the services of this website (hereinafter "the Portal") thatANTONI ROMERA AMADOR (ROMERA BRASS) makes available to Internet users. By simply using the Portal, users express full acceptance without reservation of the same, which may be modified by the Company at any time. Users are also subject to all those particular conditions, notices or instruction regulations that are brought to their attention, in relation to the specific content or services, which contemplate what is provided in these General Conditions as long as they are not opposed.
USER INFORMATION
ANTONI ROMERA AMADOR, is the person in charge of the treatment of the personal data of the User and informs him that these data will be treated in accordance with the provisions of the current regulations on the protection of personal data, theRegulation (EU) 2016/679 of April 27, 2016(GDPR) regarding the protection of natural persons regarding the processing of personal data and the free circulation of these, for which the following information on the treatment is provided:
Who is the person in charge of processing your data?
This document constitutes the Privacy Policy that applies to all your personal data that ANTONI ROMERA AMADOR (ROMERA BRASS)it's about you. Next, we inform you about the identification data of the RESPONSIBLE for the treatment:
ANTONI ROMERA AMADOR
C/ Abat Oliba, 42, 4º
08242 Manresa (Barcelona)
spain
NIF. 39330534-M
PURPOSE
For what purpose do we treat your data?
web clients
When you buy a product in our online store, the data you provide us will be used to process, send and invoice the products purchased. In order to place orders in the online store, each customer voluntarily and under their responsibility provides their personal data (name, surname, address, telephone number, e-mail and billing information and payment method) that must be be truthful and accurate.
Newsletter / Commercial communications
In the cases in which you grant us your consent as provided in article 21 of the Information Society Services Law, we will use your identification and contact data to send information about news on the website, news of interest about the sector, as well as promotions and offers of our products and services.
The validity of the promotions that we send you may be subject to the availability of the products and to more specific specifications about them. In case of any doubt, we will inform you about the conditions of the promotions through our Customer Service Department.
Contact Form
The personal data that you send us through the contact form will be processed solely to answer your query. The information collected is limited to identification and contact data, as well as data related to the nature of the request that you address to us.
Regarding the automatic navigation information that we collect, we recommend that you read our Cookies Policy.
Social networks
Through our website you can access the social networks Facebook, YouTube and Instagram, open access to all users. These are websites where the user can register and follow us for free. In these social networks, users will be able to learn about our activities, opinions, access photos and videos. Users of these social networks must be aware that this site is independent of our website and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Youtube and Instagram.ANTONI ROMERA AMADOR (ROMERA BRASS) It is not the owner of social networks.
How long will we keep your data?
Data conservation criteria: they will be kept as long as there is an interest of both parties to maintain the purpose of the treatment. When it is no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the pseudonymization of the data or the total destruction of the same.
LEGITIMATION
What is the legitimacy for the treatment of your data?
The legal basis for the treatment of your data is the execution of the subscription contract to the activities promoted by the company and the management of your queries received through the contact form (according to the terms and conditions that appear in ourPrivacy Policy).
The prospective offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the service contract.
RECIPIENTS
To which recipients will your data be communicated?
Those of any recipient will not be communicated, except by legal obligation.
RIGHTS
What are your rights?
lit:Anyone has the right to obtain confirmation as to whetherromerabrass.comWe are treating or not personal data that may concern them.
Rectification:Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data.
suppression:Interested persons may request the deletion of their personal data that is no longer necessary for the purposes for which it was collected.
Opposition:Interested parties may oppose the processing of their data for service purposes that they request of their interest.Romerabrass.com will stop processing the data, except for compelling legitimate reasons or to exercise or defend possible claims.
Treatment Limitation:In certain circumstances provided for in article 18 RGPD, the interested parties may request the limitation of the processing of their data in the following cases.
- While the challenge of the accuracy of your data is checked.
- When the treatment is illicit. But you are opposed to exercising the right to delete your data.
- Whenromerabrass.comyou do not need to process your data, but you need it for the exercise or defense of claims.
When you oppose the processing of data for the fulfillment of a mission in the public interest or for the satisfaction of a legitimate interest. While verifying whether the legitimate reasons for the treatment ahead of yours
Portability:By virtue of the right to portability, the interested parties have the right to obtain their personal data in a structured format for common use and mechanical reading and to transmit them to another person in charge.
How can they exercise their rights?
If you consider that in ROMERA BRASS We have not processed your data in accordance with the regulations, you can contact the following email address: romerabrass@icloud.com
To exercise your rights, your request must be accompanied by your DNI or equivalent document that proves your identity.
The exercise of these rights is free.
What avenues of claim are there?
Interested persons have the right to file a claim with the competent Data Protection Control Authority, especially when they have not obtained satisfaction in the exercise of their rights, and how to contact it through the website. http://www.agpd.es.
INFORMATION ABOUT THE PRODUCT OFFERED
The information of the offered product includes the technical characteristics, description, brands, indicative photograph (if applicable).
The purchased product may undergo non-substantial modifications in the construction, characteristics or benefits, as long as they do not imply a worsening of the advertised qualities and benefits.
ACCEPTANCE OF THE OFFER
At the time of formalizing the order, once the order acceptance option has been used, the customer's consent is understood to be given for the validity and effectiveness of the sales contract that binds the parties. Romera Brass will store the order electronically, except for reasonable typographical errors, in which case the order cannot be processed.
Romera Brass will inform the customer after accepting the order by sending the order confirmation to the email indicated by the customer.